ANGI Homeservices

I paid for Angi Complete Service for a move-out cleaning of my apartment. My appointment time came and went.

After scrambling to contact Angi for over 30 minutes, constant 'Install the App' (useless) from off-shore support and apologies, they rebooked me for 2 days later. This was my move-out day and I needed them that day, not two days later. They apologized again and offered a $10 credit. To me, this was comical.

I paid a premium price for a seamless, 'worry-free' Angi experience and received a $10 credit in return.

But that wasn't all! I was obviously frantic. While searching for contact information in my account after booking my Angi service, they 'upgraded me' without my consent, from my legacy Angie's List $5.55 annual membership to a $29.95 annual membership. I was now furious.

It took several more email correspondences with Angi support to have my credit card removed from their database. It has now been removed, as well as my Angi account.

I'm done! Thanks for reading - Rich, homeowner@***.com.

Hello, I had scheduled with Angies list a project for firm Furniture Assembly, which was described as a 10 by 12 foot gazebo. Initially one person was sent to assemble the product.

I later sent in a photo of the actual product that required assembly. The pro did call me or come by my house and said he needed a second person and the job would take at least five hours. We then called back and try to schedule a second person and was charged for the second person. Future scheduled appointments were incomplete because two pros afterwards never showed finally the fourth attempt the same pro that initially came by my home had looked at the booking and stated the booking was scheduled wrong and there was only one person scheduled to come out to my home.

Angies list had not only the picture of the other description of the item that required to be assembled, but they put me in for a childs furniture to be assembled , so after four tips of getting this project completed, I was very frustrated and decided just to find my own individual person to get the project completed. I have yet never in the past had a problem with ages until this point so whoever is booking clients I guess and to listen to the customer to get correct information about products, and people required to complete the product.

To Whom It May Concern at Angie's List,

I am writing to express my extreme dissatisfaction and file a formal complaint regarding a fraudulent service provider I encountered through your platform. Despite my project being clearly visible on your app under ID # 29224****, your customer service representative was unable to locate it when I called.

I hired Anthony from LiquidComputerz for computer services. He quoted me $800 for labor and parts, promising to build and install a new computer in my home office. After completing a portion of the work, he claimed my existing equipment was incompatible and refused to finish the job. He agreed to refund the full $800 and provided a refund receipt through Square, along with a text message confirming the refund. However, the funds have not been deposited into my account, and my bank is currently investigating the matter.

I believe I have been scammed by this service provider. I urge Angie's List to take immediate action to investigate this matter thoroughly and assist me in recovering my $800. Your platform's reputation relies on the trustworthiness of the service providers you list, and allowing fraudulent individuals to operate unchecked undermines the trust customers place in Angie's List.

I have attached the following evidence to support my claim:

- Screenshot of the Square refund receipt

- Text message from Anthony confirming the refund

- Any other relevant communication with the service provider

I request that Angie's List:

- Investigate Anthony Kron (561) 866-**** and LiquidComputerz and take appropriate action if they are found to be fraudulent.

- Assist me in recovering my $800 refund.

- Review your internal processes to ensure such incidents are prevented in the future.

I trust that Angie's List will take this complaint seriously and act swiftly to resolve this issue. I look forward to your prompt response and resolution.

Sincerely,

Soheyla Natassia Matin

You keep contacting me. I went through your whole torture process of being connected to people.

I was inquiring about purchasing leads, how much you charge, etc. Finally, I spoke with JASON in the BUSINESS SALES CENTER. YOU CANNOT HELP ME. Your charges are $ 400 a month !!!

You had only 1 lead in my deeply remote area of The Great Smoky Mtns. I DO NOT WANT YOUR SERVICES. I requested repeatedly to take me off of the call list, email list, & the FREE SERVICES whereby my company names is posted but not contact info. I DO NOT WANT TO HEAR FROM YOU AGAIN, PLEASE.

You called me again this AM. What part of I do NOT WANT ANY PART of your service can you not understand ? If you continue to contact me, I am going to file a complaint with the FTC.

Do not underestimate this statement. Lahoma Fox

Hello, good afternoon. I am having a problem with my client's payments.

I haven't received payments for a month and a half. His house is cleaned weekly. The client asserts that the charges have been made to his card, but I haven't seen them in my account since April 19th of this year. I need to know what happened to our money, as it hasn’t been deposited into my account.

Today, I called customer service.

They assured me that there was a mix-up with another cleaner and that they would correct the error and deposit the money, but I have received nothing yet. The client's name is Paul Barbe, his phone number is 80481****, and his email is PAULANMAYDAB@***.COM.